Nigeria launch DVB-T2
Nigeria launched GOtv payTV services using DVB-T2 standard in Ibadan on October 15th
Kenya launch DVB-T2
Kenya launched GOtv payTV services using DVB-T2 standard
Velister Ltd relies on ENENSYS SFN solution
Velister DTT network operator in Cyprus deployed ENENSYS secured SFN solution
GOtv launches in Africa on DVB-T2
Gotv, a product of MultiChoice, is a new digital pay television offering using DVB-T2
Uganda launch DVB-T2
Uganda launched DTT services using DVB-T2 standard
Zambia launch DVB-T2
Zambia launched pay TV services using DVB-T2 standard
DVB-T2 Lite profile is now available. This subset of the T2 standard is designed to support applications such as mobile broadcasting
Singapore selects Media Broadcast and ENENSYS for DVB-T2 trial
MediaCorp selects ENENSYS for DVB-T2 trial network
ENENSYS released T2Edge enabling DVB-T2 regional services over SFN networks
Ukraine selects DVB-T2 standard
Ukraine broadcaster Zeonbud decided to roll-out 4 DTT multiplexes using DVB-T2 standard
ENENSYS releases the world's first portable DVB-T/T2 Analyzer / RF Measurement Receiver
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Customer Support
ENENSYS support engineers are able to provide immediate technical assistance and support when needed. ENENSYS is focused on providing the most professional and knowledgeable support for our products. Our technical support comes with the capability to access our products remotely in order to help maintain superior performance in your network.
Technical Inquiries
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If you have any technical inquiry about ENENSYS product, +33 (0)1 70 61 70 25 For any other purpose, use our contact form. |
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Warranty
All ENENSYS products are offered with 12 month warranty. If a defect covered by this warranty occurs during this warranty period, ENENSYS will repair the defective product or component, free of charge. Faulty equipment must be returned by following the RMA procedure (Returned Material Authorization) as detailled below. If equipment was supplied by a distributor, this distributor should be approached first (warranty conditions depends on sales contract).
RMA procedure
When an ENENSYS products is acknowledged to be defective, please proceed as follow:
- Contact our Technical Support team (via email or phone).
- Provide the product name, serial number, description of the defect, reference of Purchase Order if possible, and your contact details.
- When receiving your request, a support engineer will contact you back in order to assess the source of your problem.
- If equipment has to be returned for repair, you will be given a RMA number (Returned Material Authorization: reference number especially created and recorded).
- Send the equipment back to us in its original packing quoting the RMA and your full details. This RMA must also be quoted in any communications with our support team.
- We will repair your equipment and ship it back to you along with a repair report.
Support Website
Every single product delivered by ENENSYS Technologies takes immediate benefits from ENENSYS exclusive Customer Services, including at least a 12-month warranty as well as granted login to ENENSYS Privileged Area
- this website gives access to products'latest firmware and software downloads,
- maintenance or evolutionary releases,
- new technical documents,
- publications or manuals, etc ...